Sheila Brune, creator of the Living History Program© is a registered nurse first and foremost. She is a graduate of a diploma program, St. Joseph Hospital School of Nursing in Ottumwa, Iowa. She later completed her BS from the College of St. Francis in Joliet, Illinois and attained certifications in health care quality (CPHQ), utilization review (CPUR) and case management (CMC). In 2008, she graduated from The University of St. Francis with a MS in Healthcare Administration. She is currently Director of Quality at KSB Hospital in Dixon, Illinois.
In 2000, inspired by years of patient stories left untold, she created and copyrighted the Living History Program©. She piloted the program in an Iowa hospital and began public speaking and sharing. Since that time, numerous hospitals have inquired about starting the program and many have moved ahead to full implementation.
In 2009, Sheila was able to speak at the Joint Commission's Annual Quality and Patient Safety conference in Chicago. She spoke of the value of using personal stories to enhance patient-centered care. In December of 2009, she was a presenter at the Taking You and Your Organization to the Next Level conference of the Studer Group. Quint Studer attended the presentation and became "a big fan" of the program. He recently sent Sheila her first referral from a Studer affiliate hospital.
In February of 2010, Sheila left her previous position as Quality Director at Memorial Hospital in Carthage, Illinois, and moved on to CGH Medical Center in Sterling, Illinois where she was been given the opportunity to live her passion as the Patient Experience Director. Living History was a part of many initiatives to improve the patient perception of care, and positively impact the patient care experience. Sheila successfully led the organization to improved satisfaction scores and steady gains in HCAHPS performance.
Sheila originally offered the program as an act of stewardship and offered it complimentary to participants. In 2013 Sheila partnered with The Beryl Institute to offer The Living History Program to its patient experience community for a nominal implementation and licensing fee. Through this partnership Sheila is able to expand the usage and awareness of the program, thus bringing the powerful gift of life stories to more patients, families and caregivers.